Data We Collect and Why We Need It
When you open an account, we collect the information you provide directly: your name, email address, phone number, and the payment method you connect — whether that is DANA, OVO, or GoPay. When you make a deposit or withdrawal through one of those e-wallets, we log
-
1
the transaction reference, amount, and timestamp so we can verify the transfer and link it correctly to your account. We also collect device and session data — the type of device you use, your browser, and your IP address — to keep your account secure and
-
2
detect unusual login attempts. Cookies and similar tools track how you move through the site so we can fix broken flows and understand which parts of the lobby see the most activity. We do not collect more than we need, and we do not sell your
-
3
personal data to third parties for their own marketing. Data is retained for as long as your account remains active and for a reasonable period after closure, in line with applicable record-keeping requirements. Access to your data is limited internally to the teams that need it
-
4
to operate your account, process payments, or respond to your support requests. Availability of this service depends on local law and eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.